Privacy Policy
Last updated: January 1, 2025
1. Introduction
2328 ("we", "our company") takes the protection of personal data seriously. This Privacy Policy describes what data we collect, how we use it, and what rights users have.
By using our Platform, you agree to the terms of this Privacy Policy.
2. What data we collect
We collect the following categories of data:
- Registration data: company name, email, password (encrypted)
- Transaction data: payment history, wallet addresses, transaction amounts
- Technical data: IP address, browser, device, cookies
- Verification data: KYC/AML documents when required
3. Purposes of data processing
Your data is used to:
- Provide and improve our services
- Process transactions and settlements
- Fulfill AML/KYC requirements
- Provide technical support to users
- Prevent fraud and ensure security
- Send notifications about your account
4. Sharing data with third parties
We do not sell your personal data. Data may be shared with:
- Regulatory authorities as required by law
- Partners providing infrastructure services (under a confidentiality agreement)
- New owners in case of company merger or acquisition
5. Data retention
Data is retained for the duration of your account and an additional 5 years after its closure (in accordance with financial legislation requirements). Technical logs are stored for no more than 1 year.
6. Cookies
We use cookies to:
- Maintain the authentication session
- Remember interface settings
- Analyze Platform usage
You can disable cookies in your browser settings, but this may affect the functioning of certain features.
7. User rights
You have the right to:
- Obtain a copy of your personal data
- Correct inaccurate or outdated data
- Request deletion of data (in the absence of legal grounds for retention)
- Withdraw consent to marketing communications
- File a complaint with the supervisory authority
To exercise your rights, contact us: hello@2328.io
8. Data security
We apply technical and organizational measures to protect data: TLS/SSL encryption, password storage as hashes, two-factor authentication, regular security audits.
9. Policy changes
We reserve the right to update this Policy. Significant changes will be communicated by email or via a notification in your account.